Kojo OS
Text, call and email until they answer or book.
Plenty of leads aren't lost to a bad ad. They're lost after one or two tries. Kojo OS keeps going, then stops the moment something real happens.
The short answer
Follow-up is everything after the first try. Kojo OS follows up by text, call and email until the lead answers, and it stops the moment they book, reply, say no or text STOP. Reminders, no-shows and win-backs run the same way.
By the Kojo Growth teamPublished Last updated
See it work on your own phone.
Fill in a short form. You’re texted instantly and our AI calls you within minutes. The call is the demo.
- Fill in the form
- You get a text
- Our AI calls you and books a walkthrough
What waiting costs
The same lead, two ways.
Without Kojo OS
- 1A lead misses your first call
- 2One text goes out, then nothing
- 3The quote goes quiet and they forget youLead lost
With Kojo OS
- 1Texts, calls and emails go out on a plan
- 2It stops when they reply, book or say stop
- 3Old quotes and no-shows get another chance
Who it's for
Is this for you?
A good fit if
- Leads go quiet after the first call or quote
- Follow-up depends on someone remembering
- You have old leads and quotes nobody has called back
Not a fit if
- You want to contact people who never agreed to hear from you
- Nobody will read the replies that come in
How it works
Set up, tested and run for you.
Kojo does the work. You approve the words and test it with a lead of your own before anything goes live.
- 1
Agree the plan
We set how follow-up runs for each kind of lead: new inquiries, quotes, no-shows and old leads.
- 2
Write every message
Texts, emails and call scripts in your words. You approve them before anything sends.
- 3
Test the stop rules
We check that follow-up stops when someone books, replies, says no or texts STOP, and that nothing queued still sends.
- 4
Review and tune
We watch what gets replies and adjust the messages with you after go-live.
Why it works this way
Knowing when to stop matters as much as following up.
Follow-up that keeps going after someone has booked or said no costs you goodwill. Kojo OS ends it on any of these:
- They book
- They reply
- They say no
- They text STOP
- Someone on your team reaches them
A reply goes to a person.
When a lead writes back with something the AI shouldn't answer, like a price exception or a complaint, it lands in your CRM for you or your team. Every text, call and email is in one place.
Kojo OS
One package. Every part included.
Follow-up is one part of Kojo OS. The rest comes with it.
Two promises, in writing.
Every Kojo OS client gets both, in the agreement you sign before any work starts.
- You own your accountsYour domain, content, Google Business Profile, analytics and accounts are always yours and stay in your name. If we part ways, any site we built is handed over or bought out on terms set in writing.
- Terms in writing firstThe plan, the price and the term are written down before any work starts. Term length depends on the work, and it's always on paper.
FAQ
Straight answers, up front.
What owners ask us before they start.
When does follow-up stop?
The moment the lead books, replies, says no or texts STOP. It also stops when someone on your team reaches them, so a lead never hears from the system after a person already has the conversation. We test these stop rules with you before go-live, and we check that nothing already queued still sends after a stop.
Is this a lead problem or a follow-up problem?
Often it's follow-up. Before blaming the ads, look at how many leads were actually reached, how many tries each one got and how long the first try took. Kojo OS logs every text, call and email against the lead, so the answer is sitting in your CRM instead of in someone's memory. Then you fix the right thing.
Can it follow up on quotes and no-shows?
Yes. Quotes, appointment reminders, no-shows and old leads each get their own messages, written in your words with you and approved before anything sends. A no-show gets a follow-up to rebook, a quiet quote gets a nudge, and old leads get a win-back. Each one stops the moment the person books, replies or says no.
Who gets consent to text?
Every form Kojo sets up uses our consent wording, so the people Kojo OS texts are people who asked to hear from you. Texts stop the moment someone replies STOP, and consent is never a condition of buying anything. Kojo OS isn't for contacting people who never agreed to be contacted, and we won't set it up that way.
Kojo OS
See it work on your own phone.
Fill in a short form and our AI calls you within minutes. The call is the demo.