Kojo OS
The calls you can't take, picked up at any hour.
On a job, with a customer, driving or after hours: those are the calls that cost the most. Kojo OS answers them.
The short answer
Our AI answers inbound calls at any hour. It greets the caller with your business name, answers the questions you've approved, takes the details and books the appointment, or hands the call to your team. Every call is recorded with a summary in your CRM.
By the Kojo Growth teamPublished Last updated
See it work on your own phone.
Fill in a short form. You’re texted instantly and our AI calls you within minutes. The call is the demo.
- Fill in the form
- You get a text
- Our AI calls you and books a walkthrough
What waiting costs
The same lead, two ways.
Without Kojo OS
- 1Your phone rings while you’re with a customer
- 2It goes to voicemail
- 3They hang up and call the next companyLead lost
With Kojo OS
- 1Our AI answers in your business’s name
- 2It answers questions and books the job
- 3Anyone who asks for a person is handed to you
Who it's for
Is this for you?
A good fit if
- Calls ring out while you're working
- After-hours and overflow calls go to voicemail
- The same questions come in every day
Not a fit if
- You expect it to give specialist advice it hasn't been given
- Nobody will call back the people who ask for a person
How it works
Set up, tested and run for you.
Kojo does the work. You approve the words and test it with a lead of your own before anything goes live.
- 1
Write the front-desk job
The questions callers ask, what the AI may say about your services and hours, and the details it must collect.
- 2
Choose when it answers
After hours, when the line is busy, or every call. You can start with one and widen it later.
- 3
Test awkward calls
You call it yourself: a booking, a question it wasn't given, a caller who asks for a person.
- 4
Review the calls
Listen to any call and see exactly what was said, then tune the answers with us.
Why it works this way
Routine answers, and the line it won't cross.
The AI handles what you've approved: hours, services, booking and the details you need. Price exceptions, complaints and anything urgent go to a person, with a short note you can read at a glance.
A booking beats a callback.
Where it can, the AI offers a real time on your calendar instead of a promise to call back, so the caller hangs up booked.
Kojo OS
One package. Every part included.
Calls answered is one part of Kojo OS. The rest comes with it.
Two promises, in writing.
Every Kojo OS client gets both, in the agreement you sign before any work starts.
- You own your accountsYour domain, content, Google Business Profile, analytics and accounts are always yours and stay in your name. If we part ways, any site we built is handed over or bought out on terms set in writing.
- Terms in writing firstThe plan, the price and the term are written down before any work starts. Term length depends on the work, and it's always on paper.
FAQ
Straight answers, up front.
What owners ask us before they start.
Does it replace my front desk?
No. It covers the calls your team can't get to: after hours, when the line is busy, or while everyone is with a customer. Your team still handles the exceptions and anything that needs a person, like price questions, complaints and anything urgent. The AI takes the details and leaves a summary in your CRM so nobody starts from scratch.
What happens when it can't answer something?
It doesn't guess. It takes the caller's name, number and what they need, tells them someone will follow up, and passes the question to your team with a short summary in your CRM. You decide which questions the AI can answer when we write the front-desk job together, and you can add answers as they come up.
Can I listen to the calls?
Yes. Every call is recorded, and you can hear any call and see exactly what was said, right next to the lead in your CRM. That's how we tune the answers with you after go-live: we listen to real calls, find the questions it should handle better, and update the script with your approval before anything changes.
Does it say it's an AI?
Yes, if the caller asks, it tells them. You hear the voice and approve the script before it answers a single real call, and you test it yourself first with a few awkward calls. If a caller asks for a person or gets frustrated, the AI takes their details and hands them to your team instead of pushing on.
Kojo OS
See it work on your own phone.
Fill in a short form and our AI calls you within minutes. The call is the demo.