Hospitality and travel
Answer every booking inquiry while the guest is still deciding.
Group and event inquiries go to whoever answers first. Kojo OS texts them instantly, calls within minutes and books the tour or the call with your sales team.
Where the leads come from
- Website inquiry forms
- Event and group requests
- Facebook lead forms
- Missed calls
- Past guest lists
See it work on your own phone.
Fill in a short form. You’re texted instantly and our AI calls you within minutes. The call is the demo.
- Fill in the form
- You get a text
- Our AI calls you and books a walkthrough
What Kojo OS does
What happens to your leads.
Hospitality and travel: the situations we set up first. Each one runs on its own once you approve it.
- 1
An event inquiry arrives after hours
The planner gets a text right away and a call inside your calling hours. The AI asks the date, headcount and budget range you want asked, and books a walkthrough.
About Speed to lead - 2
The front desk is slammed
When the line is busy or it is after hours, the AI picks up, answers the questions you wrote and hands anything urgent to a person.
About Calls answered - 3
A proposal goes quiet
Kojo OS follows up by text, call and email until the planner replies or says no.
About Follow-up - 4
Last season's guests are on a list
A campaign through past guests who agreed to hear from you can invite them back before your busy season.
About Follow-up
Who it's for
Is this for you?
A good fit if
- Group, event or high-value inquiries come in through forms
- The front desk can't also chase inquiries
- Proposals go out and then nobody follows up
- You have a list of past guests
Not a fit if
- Nearly all your bookings come through third-party travel sites
- You need the AI to process payments or change reservations in your booking system
- Guests have not agreed to be texted or called
How it works
Set up, tested and run for you.
Kojo does the work. You approve the words and test it with a lead of your own before anything goes live.
- 1
Map where leads come in
We list every source (inquiry forms, event requests, ad forms and missed calls) and tag each lead to the form, ad or page it came from.
- 2
Write the first text and call
We write the opening text, the call script and the follow-up in your words. You approve every word, including what the AI says about availability and pricing.
- 3
Test with a lead of your own
You fill in your own form and watch it work: the text, the call, the booking and the record in your CRM.
- 4
Go live and review
Once you say yes it runs on every new lead. We watch the calls with you and tune the scripts as real leads come in.
Every industry
The same Kojo OS, whatever you sell.
Kojo OS is not built around one trade. Everything below comes with it, and we write the scripts for your business.
An instant text
Every new lead gets a text from your local number the moment it arrives.
Read moreA call within minutes
Our AI calls inside the calling hours you set, answers questions and books the appointment.
Read moreFollow-up that keeps going
Text, call and email until the lead books, replies, says no or texts STOP.
Read moreBooking on your calendar
The appointment lands on the calendar, and the call notes, outcome and tags are written to your CRM.
Read moreA power dialer for your team
Work a list yourself with the dialer, with voicemail drop and outbound campaigns through old leads.
A warm handoff to a person
When a lead wants a person, the AI says a short note first and passes the call to your team.
English, Spanish and more
Voice, text and email in more than one language, so a lead can answer in the one they use at home.
An AI assistant in Slack
Ask in plain English and it builds workflows and reports. Claude, ChatGPT and Grok can also connect to Kojo OS.
Read more
Industries
Other businesses we set it up for.
Not on the list? The product is the same. Tell us what you sell on the demo call.
Two promises, in writing.
Every Kojo OS client gets both, in the agreement you sign before any work starts.
- You own your accountsYour domain, content, Google Business Profile, analytics and accounts are always yours and stay in your name. If we part ways, any site we built is handed over or bought out on terms set in writing.
- Terms in writing firstThe plan, the price and the term are written down before any work starts. Term length depends on the work, and it's always on paper.
FAQ
Straight answers, up front.
What owners ask us before they start.
Can it book a room or reservation directly?
It books appointments on the calendar you connect, like a tour or a call with your sales team. Connecting a reservation system would be a custom build, which we can scope with you.
Can it answer questions about the property?
Yes, the ones you write answers for: parking, capacity, policies and what is included. If it doesn't have the answer, it says so and hands off to a person.
Does it work for international guests?
Kojo OS works in English, Spanish and other languages, so a guest can talk in the one they prefer.
Will it call guests late at night?
No. It calls inside each lead's allowed local calling hours. Inbound calls can be answered whenever they come in.
Kojo OS
See it work on your own phone.
Fill in a short form and our AI calls you within minutes. The call is the demo.