Retail and ecommerce
Turn product inquiries into booked visits and real conversations.
Someone asking about a big purchase wants an answer today. Kojo OS texts them instantly, calls within minutes and books the showroom visit or the sales call.
Where the leads come from
- Website forms
- Facebook lead forms
- Product inquiry pages
- Missed calls
- Past customer lists
See it work on your own phone.
Fill in a short form. You’re texted instantly and our AI calls you within minutes. The call is the demo.
- Fill in the form
- You get a text
- Our AI calls you and books a walkthrough
What Kojo OS does
What happens to your leads.
Retail and ecommerce: the situations we set up first. Each one runs on its own once you approve it.
- 1
A high-ticket inquiry comes in
The shopper gets a text right away and a call within minutes. The AI answers what you wrote about the product and books a visit or a call.
About Speed to lead - 2
The store line rings while staff are with customers
The AI answers, handles the common questions you approved and passes the rest to a person.
About Calls answered - 3
A quote goes quiet
Kojo OS follows up by text, call and email until they reply, book or say no.
About Follow-up - 4
Ads bring in form leads
Leads from your Facebook forms go straight into the same follow-up, tagged to the ad that brought them.
About Ads lead funnel
Who it's for
Is this for you?
A good fit if
- You sell things people ask about before they buy
- Staff are busy on the floor when inquiries arrive
- You run ads to forms
- You have past customers worth contacting again
Not a fit if
- Your sales are all low-priced checkout purchases with no conversation
- You need the AI to take payments or change orders in your store system
- Your customers have not agreed to texts or calls
How it works
Set up, tested and run for you.
Kojo does the work. You approve the words and test it with a lead of your own before anything goes live.
- 1
Map where leads come in
We list every source (web forms, ad forms, product inquiries and missed calls) and tag each lead to the form, ad or page it came from.
- 2
Write the first text and call
We write the opening text, the call script and the follow-up in your words. You approve every word, including what the AI says about price, stock and shipping.
- 3
Test with a lead of your own
You fill in your own form and watch it work: the text, the call, the booking and the record in your CRM.
- 4
Go live and review
Once you say yes it runs on every new lead. We watch the calls with you and tune the scripts as real leads come in.
Every industry
The same Kojo OS, whatever you sell.
Kojo OS is not built around one trade. Everything below comes with it, and we write the scripts for your business.
An instant text
Every new lead gets a text from your local number the moment it arrives.
Read moreA call within minutes
Our AI calls inside the calling hours you set, answers questions and books the appointment.
Read moreFollow-up that keeps going
Text, call and email until the lead books, replies, says no or texts STOP.
Read moreBooking on your calendar
The appointment lands on the calendar, and the call notes, outcome and tags are written to your CRM.
Read moreA power dialer for your team
Work a list yourself with the dialer, with voicemail drop and outbound campaigns through old leads.
A warm handoff to a person
When a lead wants a person, the AI says a short note first and passes the call to your team.
English, Spanish and more
Voice, text and email in more than one language, so a lead can answer in the one they use at home.
An AI assistant in Slack
Ask in plain English and it builds workflows and reports. Claude, ChatGPT and Grok can also connect to Kojo OS.
Read more
Industries
Other businesses we set it up for.
Not on the list? The product is the same. Tell us what you sell on the demo call.
Two promises, in writing.
Every Kojo OS client gets both, in the agreement you sign before any work starts.
- You own your accountsYour domain, content, Google Business Profile, analytics and accounts are always yours and stay in your name. If we part ways, any site we built is handed over or bought out on terms set in writing.
- Terms in writing firstThe plan, the price and the term are written down before any work starts. Term length depends on the work, and it's always on paper.
FAQ
Straight answers, up front.
What owners ask us before they start.
Can it take an order or a payment?
Not by default. It books the visit or the call and logs the conversation. Connecting it to your store system would be a custom build, which we can scope with you.
Can it answer product questions?
Yes, the ones you give answers for. If it doesn't know, it says so and hands off to a person.
Can it follow up on abandoned quotes?
Yes. Anyone who asked for a quote and agreed to hear from you can get follow-up by text, call and email until they reply.
Does it know which ad brought a lead?
Yes. Each lead is tagged to the form, ad or page it came from, so you can see what brings real conversations.
Kojo OS
See it work on your own phone.
Fill in a short form and our AI calls you within minutes. The call is the demo.